Solutions Engineer
crypto:applicationengineeringIC4Engineering
Compensation
Not disclosed
ABOUT HELIUS
Helius is a leading developer platform on the Solana blockchain, dedicated to inspiring and accelerating the creation of crypto-powered software. Customers like Coinbase, Jupiter, and Phantom use Helius to power their applications on Solana.
We’ve raised over $34m https://www.helius.dev/blog/funding-announcement from Haun Ventures, Founders Fund, Foundation Capital, 6th Man Ventures, Reciprocal Ventures, Chapter One and angel investors including Solana co-founders Anatoly Yakovenko and Raj Gokal, and Balaji Srinivasan. Our team members have previously built mission-critical, scalable infrastructure at AWS, Coinbase, Stripe, Google, Digital Ocean, and more.
Read our Helius Manifesto https://helius-api.notion.site/The-Helius-Manifesto-1510b5a55cc5802eb3f8e41f539ed810 to see how we work and what we value.
ABOUT THE ROLE
We're hiring a Solutions Engineer who thrives on being the go-to technical resource for developers building on Solana. You'll own the customer support experience — answering hard questions in real time, unblocking integrations, and turning recurring pain points into better products, docs, and tooling.
This is a hybrid role: part technical support, part solutions engineering, and part internal engineering partner. You'll be embedded in our developer community day-to-day, spotting patterns in what customers need and shipping code, demos, and automation that raise the bar for the entire Helius developer experience.
We move quickly and bias toward ownership. If you're energized by helping developers succeed — and by the distributed systems and crypto infrastructure powering that work — you'll thrive here.
WHAT YOU'LL DO
- Serve as the technical front door for developers using Helius APIs and streaming products
- Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped
- Build code samples, demos, and SDKs that help customers integrate faster
- Rewrite and expand documentation, tutorials, and guides based o