Channel Operations Business Process Manager

The GTM Ops, Strategy, Field Readiness, and Sales Development team at Asana enables growth, efficiency, and performance at scale through the strategic management of revenue operations, systems, strategy + analytics, and enablement. This team encompasses six key areas: Revenue Operations Leadership, Systems & Process Management, Analytics + Insights, Performance Optimization, Enablement + Training, as well as Sales Development-- all focused on driving operational excellence and maximizing sales productivity across the organization. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve: Spearhead global forecast and pipeline enablement, optimizing our core tech stack across Salesforce, Clari, and Tableau. Design and execute a strategic roadmap to achieve best-in-class forecasting accuracy and establish a rigorous, predictable reporting cadence in a multi-SKU environment. Take end-to-end ownership of data reconciliation for Opportunity pipeline management, ensuring seamless tracking from creation to Closed Won. Proactively identify and resolve discrepancies to maintain absolute confidence in the numbers. Partner closely with the Sales Compensation team to guarantee accurate pipeline crediting and quota attainment tracking. Act as a strategic partner to the business, driving tool adoption, standardizing workflows, and leading change management initiatives for all forecasting and pipeline processes. About you: Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making 7+ years of p